Define program evaluation and explain why it is a crucial program management tool. What are the advantages and challenges of e-governance at the local level?
Holzer, M. & Schwester, R. (2020). Public Administration: An Introduction 3
rd Edition.
Armonk, NY: M.E.Sharpe.
• ISBN-13: 978-1138579668
• ISBN-10:1138579661
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